UK’s small family businesses doing the most to protect jobs

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With the Government’s Coronavirus Job Retention Scheme ending in just over a month’s time, new research suggests the nation’s oldest and most traditional small family businesses may just prove to be the safest places to be if you want to keep your job.

Whilst 46% of small business owners predict no reduction in headcount for the rest of the year, it was the nation’s more traditional family-run businesses that stood out as doing the most to look after their staff at a difficult time (57%).

According to the report, family run businesses were more likely than the average small business to have:

  • given bonuses to their staff during lockdown (13%);
  • initiated one-to-one pastoral calls to support staff member wellbeing (12%);
  • committed to improved sick pay for those isolating of suffering COVID-19 symptoms (15%).

Beyond supporting staff, family business owners were more likely than the average small business owner to have taken a personal pay cut (24%) or asked their staff to work fewer hours a week (27%) in order to protect staff numbers as a whole.

The extraordinary levels of commitment from family businesses to protect jobs results in them anticipating lower levels of job cuts by the end of the year – at just 7%. Significantly, these figures have nothing to do with taking pragmatic decisions based on cash flow, as family business owners reported a steeper decline in turnover for the year – a fall of 34% compared to a national average of 30% (and 29% for tech start- ups). Further, family business owners said they were in need of more funding to grow their business in 2021 – an average requirement of £69,000 compared to a small business average of £60,000 and £53,000 for tech-enabled start-ups.

Jo Morris, Head of Insight at Hitachi Capital Business Finance commented:

“To some, family businesses conjure up images of tradition, heritage and community such as the local store in TV’s ‘Open All Hours.’ Whilst family businesses may have more traditional values and outlook, our research suggests that caring and looking after people is often at the heart of their business. And this bodes well during a time of unprecedented economic uncertainty. Despite the greater challenges that family businesses have in adapting their businesses and in seeking finance, many have worked extremely hard since lockdown to avoid the painful process of letting people go”

For assistance in accessing the finance that you need to secure the future of your small business during these difficult economic times, please contact Practice Partner Lisa Entwistle-Evans at